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1. What is the deadline for filing my Springboro return?

Your tax return is due July 15, 2020.

2. Will the Tax Department be open to the public in advance of the July 15 filing deadline?

Because the Tax Department is a busy place where social distancing for staff and visiting residents is particularly difficult, the Department is open by appointment only beginning June 15. In the meantime, we recommend that residents take advantage of the other options and tools we’re making available for filing City returns.

3. I prefer not to come to the City Building. Is there another way to get help with my return?

Yes. Residents can set up “virtual” tax appointments with Springboro tax preparers. If you schedule one of these virtual appointments (using Zoom) a staff member will be available to answer your questions face to face. And, if you provide your tax documents in advance, the tax representative will prepare and report the results of your return. CLICK HERE if you would like to set up an appointment. NOTE: Instructions for submitting documents to the Tax Department will be provided with your meeting confirmation.

You can also set up a phone meeting with a tax representative. Again, if you provide your tax documents in advance of the call, we can prepare the return and use the meeting time to explain the results and give you filing instructions. CLICK HERE to set up a telephone appointment.

4. What other options do I have for preparing my return if I don’t want to do it myself?

If you don’t want to complete the return yourself and prefer not to schedule a virtual tax appointment, you can provide us with your W-2’s, a copy of the first page of your Federal Form 1040, Federal Schedule 1 (if you filed one) and a brief note asking us to prepare your return. You can submit your documents to us one of three ways:

(1) Via mail to Springboro Income Tax Department, 320 W Central Ave, Springboro, OH 45066

(2) Via a physical drop box at the City Building. One is located in the parking lot of the City Building (near the library); the other is located in the City Building entryway

(3) By uploading your forms to our Electronic Dropbox

5. Where can I find the forms I need to complete my own tax return?

Click here for Tax Forms

6. I want to complete my return but am not sure which form to use.

Here are some guidelines:

• If you are a full-year resident with only wage income, we recommend that you use our new EZ Form, available for download. This easy-to-use form offers step by-by-step instructions for completing the return. It’s also available in a fillable version which performs most of the required calculations for you.

• If you are a part-year resident or you have income from sources other than wages (e.g., self-employment income, rental income, gambling winnings) you should complete our traditional Individual Income Tax Return.

• If you are permanently retired or disabled and your only source of income is from pensions, Social Security, disability benefits, IRAs, or investments, file an Exemption Form. We will inactivate your account and you will no longer be expected to file an annual return with the City.

• If you had no taxable income during the year but are not permanently retired or disabled, you still need to file a return with us. The easiest way to do this is to file a “No Income” return, verifying that you had no taxable income.

7. I’ve completed my tax return. Can I submit it electronically?

Yes, by using the electronic dropbox. If you choose to file your completed return this way, please make sure to upload not only your return, but all your W-2s and the first page of your Federal Form 1040, along with your Federal Schedule 1 (if you filed one). Also include your contact information so that we may reach out to you with any questions.

8. I usually submit my return in person. Where can I file it instead?

You may mail your completed return to us at the following address:

Springboro Income Tax Department
320 W. Central Ave.
Springboro, OH 45066

Or, feel free to drop your return in one of the City’s physical drop boxes; one is located in the parking lot of the City Building (near the library); the other is located in the City Building entryway.

9. I have questions about how to complete my tax forms. What should I do?

Please call our department at 937-748-9701 Monday through Friday from 8 AM - 4:30 PM. If a staff member is not immediately available, someone from the department will typically get back to you the same business day.

10. I want to use the On-line Tax Preparation Program I see on your website, but am having trouble logging in. What can I do?

Please call our department at 937-748-9701 Monday through Friday from 8 AM - 4:30 PM. If a staff member is not immediately available, someone from the department will typically get back to you the same business day.

11. I submitted my City return and am due a refund. When will I get it?

We will be prioritizing the processing of returns with anticipated refunds. Generally, taxpayers can expect their refund within a month of submitting their completed return.

12. I had an overpayment on my 2019 return and asked to have that overpayment credited to my 2020 tax liability. Now, I think I prefer to get that money as a refund. What can I do?

Call us at 937-748-9701 after May 1 and we will convert your credit to a refund.

13. I have a balance due on my tax return. How can I pay it?

You can pay a balance due:

• By check. Make your check payable to the City of Springboro and mail it to us at City of Springboro Income Tax Department, 320 W. Central Ave., Springboro, OH 45066. Or, use a City drop box to submit your payment. (One is located in the parking lot of the City Building, near the library; the other is located in the City Building entryway.) In the memo line of your check, be sure to note your tax account number or Social Security Number and designate “2019 tax payment.”

• By credit or debit card. There is no fee for this service. (After May 1, feel free to call our office at 937-748-9701 and we can take your credit/debit card payment over the phone.)

14. I filed my City return; did you receive it? And, was it done correctly?

Due to the high volume of returns we receive, it takes us months to process every resident’s return. In general, we process returns in the order they are received, prioritizing those requesting a refund. If you do not hear from us, you can assume that we received your return and that it was prepared correctly. If there was an error on the return, or we did not receive it, we will reach out to you by mail to notify you of any discrepancies or to inquire about the missing return.