FAQs • Springboro, OH • CivicEngage

What if I’m not home to receive the alert message?: The CodeRED dialing system will leave the emergency alert message on your voicemail or answering machine. If you do not have voicemail or an answering machine, the dialer will attempt your phone number 3 times. This would be a great reason to register your work or cell phone number as a back-up number. For more information, please call 937-748-4343.

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CodeRED Emergency Alert System

1. Who else is using CodeRED?: Locally, there are a total of 14 Cities and 2 Townships using CodRED: Centerville, Germantown, Kettering, Miamisburg, Moraine, Springboro, Beavercreek, Sidney, Tipp City, Vandalia, Waynesville, Xenia, Yellow Springs, Washington Township, Corwin and Wayne Township. For more information, please call 937-748-4343.

2. What types of emergencies will CodeRED be used for and how often will it be used?: Each City determines when, what type, and how often they wish to use CodeRED. The City of Springboro has decided to use CodeRED primarily for the following purposes: fires, floods, water boil alerts, evacuation notices, terrorist threats, chemical spills, drinking water contamination, viral outbreaks, utility outages, street closures, city construction projects, snow events, etc. When issuing alerts for these types of emergencies, discretion will be used while maintaining the utmost goal of public safety. For more information, please call 937-748-4343.

3. Why do I need to register?: You only need to register if you wish to receive the emergency alert:
- On your cell phone:
- On your work phone as a back-up to your home phone:
- If you recently moved:
- If you have an unlisted phone number:
- If you use TDD/TTY:
- If you are a business

For more information, please call 937-748-4343.

4. Can businesses participate?: Yes. In fact, the City of Springboro encourages businesses to register to receive the emergency alerts. For more information, please call 937-748-4343.

5. Can TDD/TTY equipment receive the calls?: Yes. When you register your number there is an option to enter the TDD/TTY information. For more information, please call 937-748-4343.

6. What if I’m not home to receive the alert message?: The CodeRED dialing system will leave the emergency alert message on your voicemail or answering machine. If you do not have voicemail or an answering machine, the dialer will attempt your phone number 3 times. This would be a great reason to register your work or cell phone number as a back-up number. For more information, please call 937-748-4343.

7. Will I be charged for receiving a CodeRED alert?: No. Along with other cities, the City of Springboro contracts with the Miami Valley Communications Council (MVCC) to offer the CodeRED service to its residents. For more information, please call 937-748-4343.