Starting New Water, Sewer & Trash Service

To start new service, please call 937-748-9721 or email Utility Department.

City Info Needed

To start a new service we need to know the following information:
  • Are you buying or renting the home? If you are renting, we need to know who the owner is, and their mailing address.
  • We need to have your address, phone number and/or any contact phone number you would like to provide.
  • In whose name would you like the account?
boy drinking a glass of water

Resident Info to Know

You need to know the following information:
  • Once you have signed up for water and sewer service, you will need to specify a date for the City to read your water meter to begin the service.
  • Bills are due the 20th of each month. There is a 10% late fee for any payments received after the 20th of each month. All bills are mailed by the 1st of each month, so if you do not receive a bill by the 5th of each month, please call 937-748-9721 for your bill amount.
  • Trash pick up is mandatory. Trash pick up day is every Tuesday. You need to take everything down to the curb on Monday night to ensure timely pick up.
  • You can use your own trash cans and trash bags. If you choose, you can rent a toter from Waste Management for $3 per month, by calling them at 800-343-6047. They will bill you separately every six months for the toter rental.
  • Recycling is collected on an every other week basis. Recycling toters are provided by the City. Please click on the following link for more information about the City's Recycling Program. If your home does not have a recycling toter, call 937-748-9721 and we will deliver one to you.
  • You can recycle glass jars, food and drink cans, egg cartons and milk jugs. Cardboard boxes need to be flattened and tied up into bundles. View a complete list of items that can be recycled (PDF).
  • Waste Management will pick up yard waste. However, leaves and grass clippings must be placed in special environmentally friendly composting bags, that are available at any local hardware store.
  • Waste Management will collect small tree limbs and brush. The limbs must be cut to a length no more than 3 feet and must be bundled together for ease of pick up.
  • Please call 937-748-4343 to alert us to any large bulk items, such as washers, dryers, couches, and chairs you may be placing at the curb.
  • If you are placing anything with Freon at the curb for pick up, the Freon must be removed first by a licensed professional. Then please call Waste Management at 800-343-6047, to let them know what the item is. Waste Management can also remove the Freon for $50 per item by calling them before the pick up.
  • No construction materials, such as drywall, ceramic tile or concrete can be picked up.